Privacy Policy

In the Privacy Policy, “you” & “your” as appropriate refer to the Client & “us”, “our” & “we” refer to Yorkshire Design Associates Ltd.

Last updated: June 2018

Yorkshire Design Associates Ltd Privacy Policy:

We, Yorkshire Design Associates Ltd, are committed to respecting & your privacy.

This Privacy Policy describes how your personal information is collected, used, & shared when you visit or make a purchase from www.yorkshiredesignassociates.co.uk

 

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, & some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, & information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   - “Cookies” are data files that are placed on your device or computer & often include an anonymous unique identifier. For more information about cookies, & how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, & collect data including your IP address, browser type, Internet service provider, referring/exit pages, & date/time stamps.

    - “Web beacons,” “tags,” & “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, & phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information & Order Information.

Contact information. We collect & retain personal contact information that you submit to us voluntarily in signing up to our products & services or any mailing lists. This includes your name, mailing address, web address, telephone number, fax number & e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products & services offered on our Sites. 

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, & providing you with invoices &/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; &

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk & fraud (in particular, your IP address), & more generally to improve & optimize our Site (for example, by generating analytics about how our customers browse & interact with the Site, & to assess the success of our marketing & advertising campaigns).

To contact you. We use the personal data you give to us to contact you from time to time. If you register on the Site, you can choose to provide your consent to receive marketing communications by e-mail, phone &/or mobile number (including use of automated dialling equipment &/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your device may be capable of receiving (i.e. video, etc.). If you do not want to receive postal or electronic communications, you may withdraw your consent at any time by emailing us at info@yorkshiredesignassociates.co.uk

We do not store your financial information.

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Magento to power our online store--you can read more about how Magento uses your Personal Information here:  https://magento.com/legal/terms/privacy .  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/ .  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws & regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection & use practices when we see a Do Not Track signal from your browser.

 

EUROPEAN CUSTOMERS - YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you & to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada & the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless & until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@yorkshiredesignassociates.co.uk or by mail using the details provided below:

 

E-Commerce Dept at Yorkshire Design Associates, Unit 1C, Follifoot Ridge Business Park, Pannal Road, Harrogate, North Yorkshire, HG3 1DP.